What personal information do we collect and process?
We are required to have a lawful basis for processing your personal data and the new legislation places emphasis on us being accountable for, and transparent about this.
There are 6 lawful bases for processing an individual’s data, which are:
Consent: we have been given clear consent to process your personal data for a specific purpose
Legitimate interests: the processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests
Contract: the processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
Legal obligation: the processing is necessary for us to comply with the law (not including contractual obligations)
Vital interests: the processing is necessary for us to protect someone’s life
Public task: the processing is necessary for us to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law
In most cases, our lawful basis for processing data will be Consent, Contract, Legal obligation and Legitimate interest. We will explain why we are collecting data and what we will use it for.
We usually collect:
Your contact details
Where it is appropriate we may also ask for:
Information relating to your health, for example if you are attending an event and we need to make sure we’ve made adjustments so you are able to freely attend.
Permission to contact you with future events or opportunities. We will only do this if you opt-in to receive this type of communication from us.
The information we request from you enables us to ensure communications are relevant, and allows us to target our resources effectively.
Some of the information which we collect from you may constitute sensitive personal data. We will only ever use this in accordance with this policy and shall maintain necessary measures to protect this information and its confidentiality.
You can opt out at any time simply by contacting us at firstname.lastname@example.org
We collect information from you for the following reasons
You signed up to our mailing list. We will record your contact details when you sign up to our mailing list so that we can keep you updated with our latest projects. With your consent, we will contact you to let you know about our upcoming performances, competitions, updates on our plans and the progress we are making. Each time we contact you, we will offer you the opportunity to opt-out.
You completed an online or paper feedback form following one of our performances. If you attend one of our performances, we may want to find out what you thought. We use this information to improve our understanding of our audiences, and to target our communications more effectively. We may share this information publicly with our clients, to help demonstrate the quality of our work. We will always ask for your permission before sharing your feedback.
You have contacted us via email, the contact form on our website or otherwise. Your email address may be stored in our company contact lists or database.
You have interacted with us on social media, either directly or indirectly. From time to time we save anonymised social media feedback and conversations for evaluation purposes.
Cookies are files stored in your browser and are used by most websites to help personalise your web experience. For further information on cookies, visit www.aboutcookies.org or www.allaboutcookies.org.
Other examples where we may collect information from you include:
You have contacted us regarding auditions and / or have auditioned for us.
You have performed with us.
You have submitted a job application or sent us your CV.
You have been contracted by us to provide a service.
How we keep your data safe
How long do we store your data?
We will not retain personal data for longer than is necessary for the purpose it is required.
Sharing your data
We do not sell or share personal details to third parties for the purposes of marketing. We will be very clear what will happen to your data when we share it and we shall not disclose your personal information unless obliged to, or allowed to do so by law. We may share information about you with analytics providers for the purposes of improving our website.
We ensure that there are appropriate technical controls in place to protect your personal details. The personal information that you provide will be held securely and will not be used for any other purpose than as provided for in this policy.
If you would like a copy of some or all of the information we hold about you then please send a description of the information you want to see and a copy of proof of your identity (driving license or passport) to us by post (please email email@example.com to request our postal address). We do not complete these requests by email, so we can ensure that we only provide personal data to the right person.
Changes to this policy